We are so excited to see you in Music City! Nashville is known for its music, but what we wanted to alert you to another familiar sound filling the streets. It’s that of construction and heavy equipment. So be forewarned detours are likely.

The Broadway Bridge, which runs right next to the Grand Hyatt Nashville, is closed for construction. Your arrival route to the hotel may change due to the closure, and construction noise may be heard throughout your stay.

Here are a few resources you can use while you enjoy this year’s Leaders’ Conference:

Use the TDOT Broadway Detour Routes map from the TDOT Bridge Construction page to help familiarize yourself with the detours.

Contact the hotel front desk for complimentary earplugs.

Turn your room’s AC “fan” to the high setting to muffle any unwanted noises.

Download a noise-cancelling app on your phone and use it when needed.

We apologize for any inconveniences the construction may cause. It was planned to be completed last year, and our thoughts echo that of Kenny Chesney, “We didn't turn it on, but we can't turn it off, off, off.”

OneAmerica has made all the necessary airline arrangements for your trip. By now you should have received your flight itinerary from OneAmerica Travel Headquarters. If not, please call 888-490-6347.

E-ticket confirmations

PLEASE REVIEW YOUR ITINERARY NOW AND VERIFY YOUR TICKETS. Your electronic ticket represents your reservation. You will not be issued a paper ticket.

Because of potential unannounced airline schedule changes, please reconfirm your reservations with the originating airline listed on your flight schedule one day prior to your departure.

Because of rule restrictions on many airfares, making changes to your flights (times, routing, etc.) could result in airlines imposing penalties or higher airfare, which will be passed on to you. Please inform us of any necessary changes so we can advise you of cost and seating availability. Every attempt has been made to obtain your seating preference. Boarding passes are issued online within 24 hours of your flight by most U.S. carriers, or they may be obtained from the airline at the airport on the day of departure.

To verify or change your seats, please check in early directly with the airline. Also, be aware that some carriers may reassign your seat if you have not checked in for the flight at least one hour prior to departure.

If you are unable to travel according to your flight schedule, please contact OneAmerica Travel Headquarters immediately at 888-490-6347.

Reminder: If you chose to book your own flight reservations, you take full responsibility for any flight itinerary changes prior to/ during your travel. OneAmerica Travel Headquarters does not have the authority to assist with any changes when you book on your own.

Required travel documents

REAL ID Compliance Alert: Passengers with a driver’s license issued by a state that is still not compliant with the REAL ID Act (and has not been granted an extension) will need to show an alternative form of acceptable identification for domestic air travel to board their flight. To check whether your state is compliant or has an extension, visit www.dhs.gov/real-id.

Passengers with driver’s licenses issued by a state that is compliant with REAL ID (or a state that has been issued an extension) will still be able to use their driver’s licenses or identification cards.

U.S. citizens: For this trip, you must have a valid government issued photo ID, such as a driver’s license, enhanced driver’s license (where available), state/federal issued photo ID, passport or passport card. The name on your electronic airline ticket confirmation must match the name on your photo ID. If you do not have a driver’s license or passport, please contact your local Department of Motor Vehicles office to obtain a government issued photo ID.

Non-U.S. citizens: IIt is important that you check with your nearest consulate immediately for any special travel documents — including any tourist visas — required for your trip.

Luggage restrictions

Checked luggage: Policies vary by airline, but most airlines charge for every piece of luggage checked. The fee may vary, and some carriers charge less for bags checked in online versus at the airport. In addition, if your luggage exceeds the carrier’s specified weight allowance, you will be charged for the extra weight or asked to eliminate items from your luggage. It is important to contact your specific airline carrier(s) for detailed information regarding their luggage policy and safety issues.

Carry-on luggage: Most airlines limit carry-on luggage to one piece plus a personal item, such as a purse, briefcase or laptop. For detailed information and the latest listing of all prohibited and permitted carry-on items (and how to pack them), U.S. citizens should refer to the Transportation Security Administration (TSA) website, tsa.gov

Locked luggage: Security officials perform searches of checked luggage. The TSA urges travelers to not lock their checked luggage unless using TSA-approved locks. For more information about TSA-approved locks and how to order them, visit the TSA website, tsa.gov

Travel assistance

International SOS — OneAmerica Member #11B831044
Emergency phone number: 215-942-8226

To keep you safe and healthy while you are travelling, OneAmerica partners with International SOS, the world’s leading medical and travel security services company through a membership program.

International SOS provides medical and travel security information and expertise before and during your trip to help safeguard your personal health and security. So for instance, if you wish to find out what steps you need to take prior to travel, if you lose your wallet or if you need medical assistance in the U.S., we strongly encourage you to reach out to International SOS.

Membership portal page

Visit www.internationalsos.com and click on “Subscribers” along the top navigation. In the box labeled “Already a subscriber?” type the OneAmerica member number (11B831044) into the box and click “login.”

We strongly encourage you to download the Assistance App from your app store. Register with OneAmerica email domain.

Health and safety travel information

For the most up-to-date information regarding healthy and safety-related travel procedures and policies, please reference the Centers for Disease Control and Prevention (CDC) website.

In addition, refer to your airline carrier website.

Please visit Hyatt’s Travel Updates page to review health and safety-related policies and their Global Care & Cleanliness Commitment.

It is recommended to revisit these sites prior to travel so you are prepared with the most up-to-date travel information and procedures.

TSA security procedures

For specific and up-to-date information on security procedures, we encourage you to check with TSA.

• Airline policies and procedures: For specific and up-to-date information on health and safety policies, we encourage you to check with the individual airlines.

Medical information

It is always a good idea to consider, in consultation with your own physician, your personal medical needs whenever you plan to travel.

OneAmerica Sponsored Incentive Trip Acknowledgment

Maritz Travel Company, OneAmerica and its respective parent, subsidiary and affiliated companies maintain no control over the personnel, equipment or operations of any air, water or surface carrier, cruise line, bus or limousine company, transportation company, resort, restaurant or other person or entity furnishing services, products or accommodations as part of this travel program. All of these suppliers are independent contractors. Maritz Travel Company, OneAmerica and their respective parent, subsidiary and affiliated companies shall not be liable for any injury, damage, loss, expense, accident, delay, inconvenience or irregularity that may be caused or contributed to (1) by any act or omission on the part of any of these independent suppliers or any of their agents, servants, employees or independent contractors; (2) by any defect in or failure of any vehicle, equipment, instrumentality, service, product or accommodation that is owned, operated, furnished or otherwise used by any of these independent suppliers; (3) by any act or omission on the part of any other person or entity not under the direct control of Maritz Travel Company or OneAmerica, or their respective parent, subsidiary and affiliated companies; or (4) by any other cause, condition or event whatsoever beyond the direct control of Maritz Travel Company or OneAmerica, or their respective parent, subsidiary and affiliated companies.

During the trip, the participant may have the opportunity to participate in various optional activities, such as water sports and other athletic activities, contests, excursions and side trips. Maritz Travel Company, OneAmerica and their respective parent, subsidiary and affiliated companies shall not be liable for any injury, damage, loss, expense, accident, delay, inconvenience or irregularity arising out of or relating to said participation.

Liability limitations: All travelers are subject to a variety of laws, tariffs, ticket terms and conditions that limit or deny their right to recover for personal injuries and property damage. Provisions of this kind are found in the resort laws of every state, and in most airline and cruise line tickets, and are applicable to other travel services.

Program Inclusions

"At Leisure Meals will be provided as posted in the agenda, whether at the hotel, off-site venue or via meal allowance.

Gratuities: OneAmerica furnishes sufficient gratuities for all program activities. However, you may provide additional tips on your own for any special or personal services you may receive during your stay. Additional gratuity is your personal expense and not reimbursable.

Personal Expenses: You will be responsible for any additional charges you incur. These include phone calls, meals and activities not included in your itinerary, (such as valet, laundry services and personal bar bills). The hotel will keep a separate record of these expenditures for you. Please be sure to settle your personal account at the front desk prior to departure.

Guest Policy

Primary guest: You may bring anyone as your primary guest.

Additional guests: Additional guests must be a family member of the qualifier or the primary guest.

No refunds will be made for cancellations after Thursday, June 1, 2023.
You are responsible for round-trip air for your additional guest(s). You are also responsible for additional room(s), tax and hotel fees for the duration of your stay. When registering, you will be prompted to add your credit card through a secure link.

Average July temperatures in Nashville range from daytime highs in the low 90s to evening lows in the 70s. Of course, seasonable weather can occur at any time.

For up-to-date weather information shortly before your departure, we suggest you watch The Weather Channel or visit www.weather.com or www.accuweather.com.

Casual

Pants, jeans, shorts, T-shirts, collared shirts, blouses, sweaters or tops, casual dresses or skirts.

Semi-formal attire

Sport coat and collared shirt (no tie), dress pants, dress and tops.